Please complete the form below to return an item.

What Type of Return is this? received a damaged item
importu shipped the wrong item
don't like/other 

Order Number

Your Name
Email Address
Catalog numbers and quantity of items to return
Reason for return or description of damage

Please tell us how you would like to be reimbursed.

importu store credit  
refund credit card 
send a new item 

Please select a return option below. If your item was damaged or if the wrong item was shipped, Importu will provide a return shipping label free of charge unless otherwise requested. 

get quote for importu return service  
you will ship the return 
wrong item/damaged 

If you've selected to receive a quote for return shipping using Importu's return service, a shipping label will be sent to the shipping address listed  on your invoice unless otherwise requested.
Comments, special instructions.

   

Regardless of which return method you've selected, you will receive an RMA (Return Merchandise Authorization) number shortly via email. This number should be filled in on the return shipping label (found on the back of your invoice) and taped or otherwise written on the box containing the item(s) you are returning.